Privacy and Credit Policy

Online Privacy Notice

Your privacy is important to us. We conduct regular assessment reviews to ensure information we collect, use and share is protected. This Plexe, LLC Online Privacy Notice ("Notice") describes how PLEXE, LLC and any of our affiliates manage personal information about you when you interact with us online through our websites, mobile applications, and social sites ("Sites and Mobile Apps").

This notice explains

• How we collect personal information when you visit, use, or interact with us online, and through our ads displayed through online services operated by us or non-affiliated third parties

• How we may use or share personal information collected to deliver products and services to you and for advertising purposes

The term “PLEXE” or "we", "us" or "our" in this Notice refers to Plexe, LLC affiliates or subsidiaries of Plexe, LLC that link to or reference this Notice.

By using the Sites and Mobile Apps, you agree to the terms and conditions of this Notice. PLEXE provides other online interfaces. If you visit or access your accounts from one of these sites or mobile apps, please review the online privacy practices of that site or mobile app to understand how your online personal information may be collected, used, and shared.

Our online privacy practices

We are committed to transparency about your personal information. We ask for your consent when required, otherwise by using our Site and Mobile Apps, you consent to the collection, use and sharing of your personal information subject to and consistent with applicable laws and other notices you may have received based on your relationship with us.

Linking to other sites

We may provide links to non-affiliated third-party sites, such as credit bureaus, service providers or merchants. If you follow links to sites not affiliated with or controlled by PLEXE, you should review their privacy and security policies and other terms and conditions, as they may be different from those of our Sites and Mobile Apps. PLEXE does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of their information.

Protecting your personal information

To protect personal information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings as well as oversight of our third-party service providers to ensure personal information remains confidential and secure. In the event of a data breach, we provide timely notification, in accordance with applicable laws.

We also recognize the importance of protecting privacy where children are involved. Our Sites and Mobile Apps are not directed to individuals under the age of 13, and we request that these individuals do not provide personal information through our Sites and Mobile Apps. We do not knowingly collect personal information from children under 13.

Making sure personal information is accurate

Keeping your personal information accurate and up to date is very important. If your personal information is incomplete, inaccurate or not current, please use the Contact Us option on our Sites.

How do we collect personal information online?

We may collect personal information about you through your computer, smartphone, tablet or other mobile device by the use of cookies and similar tracking technologies as well as personal information you provide when you visit or use our Sites and Mobile Apps.

We may use vendors and service providers to process personal information for business purposes on our behalf. Service providers and vendors are contractually obligated to comply with our policies to protect information we share with them, or they collect on our behalf.

The personal information we collect is limited to what is required to provide our products or services and to support legal and risk requirements.

Types of personal information we collect

The type of personal information we collect from and about you online will depend on how you interact with us and may include but not limited to:

  • Contact Information, Account Application information, Identifiers, Access Authorization, Information from your computer, smartphone, tablet, or other mobile device.

How do we use your personal information?

Collected from and about you online described in this Notice may be used for several purposes including but not limited to delivering products & services to you and providing advertising.

We retain personal information for a period as required by laws and regulations and the necessary business purpose. We securely delete personal information as soon as legally permitted.

With whom do we share your personal information?

We may share the personal information we collect from and about you online described in this Notice (and subject to other legal restrictions and notices you may have received depending on your relationship with us with:

  • Affiliates of PLEXE; Service Providers, Vendors and Third-Party Providers who have contracts with PLEXE.
  • Government Agencies as required by laws and regulations.

Aggregated/De-identified information

Collected personal information may be aggregated and/or de-identified (we remove any details that identify you personally). We may share this aggregated and/or de-identified information with service providers, vendors and third-party providers to help deliver products, services, and content that are better tailored to the users of our online services and for our own business purposes where permissible under applicable laws and regulations.

How to limit sharing

You have choices regarding the sharing of some personal information. Where appropriate, we will limit sharing of your personal information based on your privacy choices.

Reminder

Please note that if you opt out of advertising, you may still receive untailored advertising from PLEXE:

  • When accessing online account servicing areas (i.e., after sign-in), such as your online accounts, you may receive tailored content and advertising based on your account relationships.
  • For online behavioural advertising opt outs from our Sites and Mobile Apps and on other sites to work on your device, your browser must be set to accept cookies.
  • If you delete cookies, buy a new device, access our Sites and Mobile Apps or other sites from a different device, login under a different screen name, or change web browsers, you will need to opt out again.
  • If your browser has scripting disabled, you do not need to opt out, as online behavioural advertising technology does not work when scripting is disabled.

Aggregation Services

Some companies may offer aggregation websites and services that allow you to consolidate your account information from different sources (such as your accounts with other financial institutions) so that you can view it in one location or perform actions related to your accounts using their services (a "Provider"). To do this, a Provider may request you to provide your information-sharing consent directly to PLEXE.

  • The Provider may access, on your behalf, information about yourself.
  • You should use caution and ensure that the Provider has appropriate policies and practices to protect the privacy and security of any personal information you provide or to which they are gaining access.
  • Use of your information by the Provider is governed by your agreement with them, not by PLEXE.
  • We are not responsible for the use or disclosure of any personal information accessed by any company or person to whom you provide your site username and passcode.
  • If you share your PLEXE username, passcode, or other information about your accounts with others, we will consider that you have authorized any transaction or action initiated by using the access information you provide
  • If you decide to revoke the authority you have given to a Provider, we strongly recommend that you change your PLEXE passcode to ensure that the Provider cannot continue to access your account
  • You may revoke your consent for certain Providers through PLEXE Online portal.

Social Media

PLEXE engages with customers on social media platforms such as Facebook™, Twitter™, YouTube™ and LinkedIn™.

  • Any content you post on official PLEXE managed social media pages, such as pictures, information, opinions, or any personal information that you make available to other participants on these social platforms, is subject to the Terms of Use and Privacy Policies of those respective platforms.
  • When interacting with official PLEXE social media pages, PLEXE's privacy notices may apply.
  • Please review the privacy policy for the specific social media service you are using to better understand your rights and obligations regarding such content.

We may allow certain non-affiliated third-party widgets (for example social share buttons) on our sites that enable users to easily share information on another platform, such as a social media platform. The non-affiliated third parties that own these widgets may have access to information about your browsing on pages of our Sites and Mobile Apps where these widgets are placed.

Effective (Rev 09/2021)